People are hungry
and one good word is bread
for a thousand.
- From David Whyte, “Loaves and Fishes”
You had me at “hello.’”
- From the movie, Jerry Maguire
Have you ever been brought to a smile by a stranger’s unexpected “hello”? Or found momentary respite from a nagging preoccupation by a friend’s sincere “How are you”?
Likewise, I’m sure you’ve noticed your own greeting and smile welcomed by friends and strangers alike.
One good word, as David Whyte observes, goes a long way—especially when it’s accompanied by a warm smile.
Parents are often apprehensive when they arrive at the Ronald McDonald House. Understandably, their anxiety can continue for days or weeks, as they wait and hope for their children to heal.
Sensitive to the angst, staff members and volunteers hold a respectful space. But guests can count on a good word or two every day. Reassuring smiles and hugs are also plentiful.
Over time, tentative hellos turn into more intimate exchanges—often several times daily. And from such beginnings, friendships are born.
I’ve experienced the birth of many such friendships here myself—with guests, volunteers, donors, and staff members alike. Most have begun—and been kindled—by just one good word.
One good word. It’s pretty easy—and quite powerful. Consider the potential when we truly think before we speak…
Tom Soma, Executive Director



